Club Membership FAQ's
If you need to know something about the club, this is where you'll find the answer. If you can't find the answer then give us a call.
Frequently Asked Questions:
How do I become a Club McCarthy member?
Click on the Member Options tab at the top of the page and decide which membership plan you would like. Then click on the Join the Club tab and fill out your details. We'll take care of the rest!
How much does a Club membership cost?
Click on the Member Options tab at the top of the page for a full run-down of the membership options and associated costs.
What are my membership options?
This page explains the membership options.
Can I upgrade immediately and is there a cost involved?
Yes you can upgrade immediately, go here to determine the costs.
How long is my membership valid for?
Your membership is valid for one year from the purchase of your vehicle or your joining date. When your membership nears its renewal date, a Club McCarthy agent will contact you to offer you the opportunity to renew your membership for another year.
How do I activate my Club card?
Simply call our Call Centre on 0861 293 329, quote your member number and they will activate your membership immediately.
I've lost my card, what do I do now?
Call our Call Centre on 0861 293 329 and they will get a new card to you in the mail immediately.
Am I covered immediately upon activation?
Yes, you are, for more information on your benefits, please go here.
What number do I call for Emergency Assistance?
The Call Centre number - 0861 293 329 - is found on your membership card. Please be sure to keep your card with you at all times.
I have more than one vehicle, will all my vehicles be covered under one membership?
A Club McCarthy membership only covers the vehicle specified when you joined, therefore each vehicle in the household will require its own membership.
Are my benefits still valid if I travel outside of South Africa?
Where a breakdown has occurred outside the borders of South Africa, we can arrange assistance on an access basis. To arrange assistance outside the borders of South Africa, members can call 011 4301610
Under what circumstances will I have to pay in on benefits offered to me by Club McCarthy?
The terms and conditions of your membership are explained in detail here.
Why should I upgrade to a Platinum membership?
The Platinum membership offers several advantages over a regular Platinum membership. The differences are explained in more detail here.
Is there a family membership option?
Not at the moment, but we are working on it!
If I want to receive newsletters and other updates, how do I subscribe?
To subscribe to our newsletters and updates, please fill out your details on the home page of our website.
For any additional queries or concerns you might have regarding your Club membership, please send your questions to club@mccarthy.co.za and we'll get back to you right away!
Alternatively contact our Call Centre on 0861 293 329.
If you need to know something about the club, this is where you'll find the answer. If you can't find the answer then give us a call.
Frequently Asked Questions:
How do I become a Club McCarthy member?
Click on the Member Options tab at the top of the page and decide which membership plan you would like. Then click on the Join the Club tab and fill out your details. We'll take care of the rest!
How much does a Club membership cost?
Click on the Member Options tab at the top of the page for a full run-down of the membership options and associated costs.
What are my membership options?
This page explains the membership options.
Can I upgrade immediately and is there a cost involved?
Yes you can upgrade immediately, go here to determine the costs.
How long is my membership valid for?
Your membership is valid for one year from the purchase of your vehicle or your joining date. When your membership nears its renewal date, a Club McCarthy agent will contact you to offer you the opportunity to renew your membership for another year.
How do I activate my Club card?
Simply call our Call Centre on 0861 293 329, quote your member number and they will activate your membership immediately.
I've lost my card, what do I do now?
Call our Call Centre on 0861 293 329 and they will get a new card to you in the mail immediately.
Am I covered immediately upon activation?
Yes, you are, for more information on your benefits, please go here.
What number do I call for Emergency Assistance?
The Call Centre number - 0861 293 329 - is found on your membership card. Please be sure to keep your card with you at all times.
I have more than one vehicle, will all my vehicles be covered under one membership?
A Club McCarthy membership only covers the vehicle specified when you joined, therefore each vehicle in the household will require its own membership.
Are my benefits still valid if I travel outside of South Africa?
Where a breakdown has occurred outside the borders of South Africa, we can arrange assistance on an access basis. To arrange assistance outside the borders of South Africa, members can call 011 4301610
Under what circumstances will I have to pay in on benefits offered to me by Club McCarthy?
The terms and conditions of your membership are explained in detail here.
Why should I upgrade to a Platinum membership?
The Platinum membership offers several advantages over a regular Platinum membership. The differences are explained in more detail here.
Is there a family membership option?
Not at the moment, but we are working on it!
If I want to receive newsletters and other updates, how do I subscribe?
To subscribe to our newsletters and updates, please fill out your details on the home page of our website.
For any additional queries or concerns you might have regarding your Club membership, please send your questions to club@mccarthy.co.za and we'll get back to you right away!
Alternatively contact our Call Centre on 0861 293 329.
